How do you keep customers coming through the door on a major holiday when everyone seem gone fishing or at the beach? Coupons! Mr. Wash is one company that’s getting this almost right. Every holiday weekend their subscribers get an email with coupons for up to 50% off their services. The coupons are “one per customer” and all you need to do is print it and present it for a nearly free car wash. Sounds easy enough? Well, not if you read your emails on a mobile phone.
Old coupons, new challenges. People who must show up in person to get deals from companies like Mr. Wash face two challenges with the ‘print and present’ coupon model Continue reading “Coupons 3.0 – Getting it Right”