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New Facebook Design – Timeline

New Facebook Design – Timeline

Your Facebook profile is about to undergo some heavy design changes – but don’t groan, the company did their research and this time they are confident you will like it… Read more »

Crisis Management – BlackBerry Turned to Social Media

Crisis Management – BlackBerry Turned to Social Media

If you use a BlackBerry smart phone, you were probably irritated by the global failure of their data network (that lasted almost a week). Affected BlackBerry users experienced slow-to-no data… Read more »

Searching for Steve Jobs’ Inspiration

Searching for Steve Jobs’ Inspiration

Steve Jobs, the late chief executive officer and co-founder of Apple Computer and of Pixar Animation Studios, left an amazing legacy that has impacted the lives of many across the… Read more »

Facebook Copies Twitter’s Real-Time Stream

Facebook Copies Twitter’s Real-Time Stream

Facebook may be the worlds largest social network, but the platform still needs great ideas to stay competitive . So where are they finding those ideas? Just about everywhere, including… Read more »

Say goodbye to e-blasts and hello to engagement

Say goodbye to e-blasts and hello to engagement

If you are sending “e-blasts” to your customers or supporters – please, stop doing it now. This outdated style of email marketing has the same results as fax broadcasts of… Read more »

Spirit Airlines Jumps on Hard to Resist ‘Weiner’ Keyword – Should You?

Spirit Airlines Jumps on Hard to Resist ‘Weiner’ Keyword – Should You?

They say, ‘any publicity is good publicity’, but embattled U.S. Congressman Rep. Anthony Weiner (D-N.Y.) may not be in agreement with that statement these days. The Congressman’s ‘x-rated’ sexting has… Read more »

Face Recognition Software; From Creepy to Facebook

Face Recognition Software; From Creepy to Facebook

How Facebook used the rules of customer engagement to get users to embrace technology once regarded as creepy. If you upload a series of photos to your Facebook profile, you’ll… Read more »

How Realtime Tech Can Highlight and Fix Biz Failures; Bikeshare review

How Realtime Tech Can Highlight and Fix Biz Failures; Bikeshare review

One company that’s falling down on the job of using negative sentiments to improve its service is Capital Bikeshare in Washington DC. Subscribers to Capital Bikeshare’s service have access to… Read more »

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An Interactive Marketing Technology Blog by Suzette Gardner.