How Much Time Should Visitors Spend on Your Website?

Picture 3Recently one of my clients called expressing much frustration that visitors to her Website were not staying long enough. Business was going well and most of her customers came to her through her Website but still the average time on site was less than 3 minutes per visitor. What was she doing wrong? Why weren’t her visitors staying longer?

Rather than worry about how much time people are spending on your Website, here are two questions you should be answering Continue reading “How Much Time Should Visitors Spend on Your Website?”

Is Your Website Social Media Friendly?

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If referrals are important to your business or organization, then visitors to your Website should be able to forward your content to friends in just a few clicks instead of taking time to “copy and paste” your Web links before emailing them to friends.

Online communication today is more than “email”. More and more people are choosing to use social networks as their primary communication platform.

Some of the top Websites are finding that a growing number of their new visitors are coming from social networks where their regular visitors are sharing Web links. For example, news out of TWTRCON (the annual “Twitter for Business” conference) is that social media is the fastest growing source of traffic to the Wall Street Journal Online, wsj.com! Up to 15% of visitors to wsj.com get there through links posted on Facebook, twitter, StumbleUpon or other social media Websites. Continue reading “Is Your Website Social Media Friendly?”

Stop Your Email List from Shrinking

Businesses that depend on email marketing to engage customers will notice two things about their email list every year; 1. Your email list will shrink by at least 15% before the end of the year, 2. Your bounce (email return) rate will be greater than it was the previous year – but does this mean you are losing your subscribers? That depends on your Website.

Customers no longer depend on emails to keep up with the latest news from their favorite marketers – thanks to SPAM (the worst kind), your recipients have grown tired of wading thru emails to decipher which ones they really want to read. Continue reading “Stop Your Email List from Shrinking”

Your Website is your “game face” – Is it on?

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The first thing most customers do before they follow a lead to any product or service is to ‘look online’ to learn more about that product or service. Your potential client is likely to take two steps before giving you a call or making a commitment to your product or service – 1. use a search engine to look for your business, 2. visit your Website (if you have one).

When potential customers find your Website online, what should they see? Your Website is the global face of your business. In today’s marketplace, Websites are required to legitimize a business or organization. When potential customers arrive at your Website, they should see what they are looking for – not just what you want them to see. Continue reading “Your Website is your “game face” – Is it on?”

The Press Release is Dead

Does Your Press Release Have Legs?When was the last time you read a press release? Unless you wrote it, your answer is most likely “never”. Five years ago press releases were necessary for industry analysts, stakeholders and journalists to get wind of what organizations were up to. Today, few writers are grabbing press releases from fax machines or Web sites to craft headline stories for print media.

In case you missed it, good old print media is just that – old and unprofitable. Newspapers are fast going online or trying to build a bridge between the print and online worlds. In the new world of publishing, a faxed press release is a waste of time and a useless way to distribute relevant information. Here are three tips to get your press release to impact your business as Continue reading “The Press Release is Dead”

When to use a Social Network as Your Website

Test your business idea for cheap. If you are an entrepreneur that’s just starting out, launching your business’ Web presence in a social network could be a great first step before launching a fully developed Website. Social networks are often free to use and the best ones even offer e-commerce tools for cheap. Take a quick peek at the top social networks and you will find entrepreneurs of every stripe using the networks to understand and break into their markets.

Create a buzz, get feedback. Social networks are great places for polling an audience and getting a product or service airtime that it would not otherwise get. MySpace for example has been a true blessing for unsigned bands. They are able to create profiles with pizzazz, upload their music, share it for free and even sell it; with a big enough following of “friends”, they might Continue reading “When to use a Social Network as Your Website”

Are Websites Still Relevant?

ablawscreeshotSome businesses are asking what’s the use in setting up a Website when everybody’s on Facebook, MySpace or Twitter? Why not just set up a Facebook or MySpace page and use that as a business Web address? After all, on any given day there are up to 110 million people on either Facebook or MySpace building trustworthy relationships–why not stay there instead of trying to lure them to your own Website? While it seems as if these folks are just creating customer profiles and waiting for smart marketers to present products and services which can be peddled in those networks outfitted with the necessary e-commerce and communication tools, taking this position is like saying its wiser to live in a hot new nightclub than to get your own home. Continue reading “Are Websites Still Relevant?”

Expand Your Reach: Country-Coded Domains

Entrepreneurs that dream big know that having a Website is not enough to get your brand and ideas out there. If your product is as vital as say… food, medicine or a tourist destination, you might want to add to your to-do list a strategy to go international by obtaining one or more ccTLDs- country-coded domains assigned to other independent countries (e.g. Jamaica uses .jm, and the UK uses .uk.)

3 good reasons for acquiring a ccTLD outside your home country (Caribbean or otherwise) are-

1. Send your brand where it could be more profitable
It’s simple, if you want to get paid in pounds, euros or yuan – go where you can get it! Acquiring myhotcaribbeanproduct.co.uk, .eu or .jp will get you more play in search engines queried abroad that at home.

2. Protect your brand in a shrinking world
If you’ve got a great product with cross over appeal (and who doesn’t?), save yourself the headache of dealing with international domain squatters who can hold your URL at ransom for big bucks later on. Websites such as Sedo’s is a weeping ground for businesses that underestimated the value of their brand or that they would want to open up shop elsewhere in our shrinking world. A domain that you can purchase for $20 today, could cost you $2000 tomorrow.

3. The grass looks sexier from the other side
It’s no mystery why marketers and businesses are scampering to secure domains in places like Tuvalu, the Federated States of Micronesia and Montenegro – with extensions such as .tv, .fm and .me your message could be made clearer and hotter in your own home market. It’s true that few in your home market will be thinking about Tuvalu if they saw hotcaribbeanthing.tv; but they sure would be logging on to “watch” it –and that’s the point!

Until next time when we’ll talk about some things to know before you go ccTLD.